Cancellation & Refund Policy

Refund Policy

If you don't like Starfire Water for any reason, we'll refund you all unopened bottles.

If you would like to cancel and get a full refund, please email us within 4 hours after order is placed, to ensure we cancel your order before it's shipped. Shipping costs cannot be refunded and we are not responsible for return shipping charges. For more information, please email us at: 

Cancelling Monthly Delivery

Please e-mail us at:, and we will remove your monthly order and stop automatic billing. If you do not cancel your monthly delivery prior to scheduled date of delivery, then shipping costs are non-refundable. If you decide to refuse delivery, you will be responsible for shipping costs. If you have any questions, please e-mail us at: